接受和理解
本网站是 Tours 360摩洛哥的财产,其合法总部位于摩洛哥瓦尔扎扎特。
请阅读这些条款和条件,在与 Tours 360摩洛哥签订服务合同时必须接受这些条款和条件。
您通过任何方式通过 Tours 360摩洛哥进行的所有预订和付款的退款均须遵守以下条款和条件。
除非您理解并同意以下条款和条件,否则您不得通过我们的网站确认任何预订和/或签订服务合同。
一旦我们收到您的付款,我们将了解您已阅读并理解适用于此类付款的条款和条件。
如果您有任何疑问,请在付款和/或确认之前联系我们。
价格和货币
我们网站上报告的价格以欧元和美元为单位(除非另有说明)。
预订和付款
需支付相当于所告知总价 20% 的押金才能确认您的预订。 Tours 360摩洛哥必须在抵达旅行起点之日前 30 天内收到最终余额。如果在截止日期前未收到最终余额,Tours 360摩洛哥保留取消预订的权利。抵达行程出发地日期前 30 天以内进行的预订必须在抵达日期之前全额付款。
您可以通过信用卡 (Paypal) 或银行转帐付款。
使用信用卡付款需加收 2.5% 的附加费。
通过银行转账付款无需支付任何附加费。 Tours 360摩洛哥将收取实际存入您银行账户的金额作为合同服务的付款,且不包含发卡银行和代理银行收取的转账费用。可能出现的任何差异将由客户负责通过可用的付款方式解决。
预订修改
如果要求修改已确认的预订,Tours 360摩洛哥保留收取最低 50 欧元的管理费的权利。
取消
如果您需要在抵达日期前 30 天以上取消已确认的预订,您将有权获得已支付金额减去 250 欧元取消费后的退款。如果您支付的金额少于 250 欧元,将不予退款。
如果您需要取消抵达日期前 30 至 20 天之间确认的预订,取消费用将相当于合同服务总价的 25%。
如果您需要取消抵达日期前 20 至 10 天之间确认的预订,取消费用将相当于合同服务总价的 50%。
如果您需要取消抵达日期前 9 天内确认的预订,取消费用将相当于合同服务价值的 100%。
退款
作为您已签约服务的一部分,Tours 360摩洛哥预订的那些活动和旅游因天气原因而无法进行的,将全额退款。
此退款不适用于因天灾或不可抗力(战争、恐怖主义、戒严状态、自然或核灾难、流行病、检疫、海关或医疗法规、火灾、劳资纠纷或罢工等)而取消的情况。
在签订旅行计划的情况下,客户/乘客无权对其中包含的和/或在同一期间未使用的合同服务进行报销,例如住宿费、汽车租赁费、旅游费等。
价格变化
所有价格均可能发生变化和变动。如果价格、费率、税费或任何其他项目可能出现影响部分或全部合同服务价格的情况,Tours 360摩洛哥将尽可能提前通知您此类变化或波动。
由于上一段所述原因而产生的价格变更和/或变动必须由客户/乘客在合同服务开始之前支付。
网站
我们网站中包含的信息基本上是对我们提供的服务的信息和说明,并且最终可能包含在加载此类信息期间出现的错误或非自愿遗漏。 Tours 360摩洛哥对任何此类错误、遗漏或未能更新此类信息概不负责。
变更和取消
Due to the fact that reservations are generally made significantly in advance, it may eventually become necessary to make changes or modifications to the contracted services. In such case, you will be notified about such changes in price, route, itinerary, hotel, transportation, etc. If such variation or modification generates any inconvenience that makes it impossible to use the contracted services, you will not be obliged to go ahead with the reservation and you will be entitled to a refund of the amount paid.
Tours 360 Morocco reserves the right to change and/or cancel confirmed reservations due to security related issues, adverse weather conditions or other operational issues. You will be notified of such changes as far in advance as possible. If changes to confirmed reservations cause you any inconvenience that makes it impossible for you to use the contracted services, you will not be obliged to proceed with the reservation and you will be entitled to a refund of the amount paid.
如果因天灾或不可抗力(战争、恐怖主义、戒严状态、自然或核灾难、流行病、检疫、海关或医疗法规、火灾、劳资纠纷或罢工等)而导致行程变更或取消,Tours 360摩洛哥及其员工、合作者和/或联营公司没有义务做出任何赔偿。对于由于技术故障、航班延误或取消或由于客户/乘客的健康或安全原因而导致的旅行变更所造成的问题,Tours 360摩洛哥和/或其合作者和/或员工和/或联营公司也不承担任何责任。
住宿及膳食
In all cases the prices of the tours and programs are calculated using double occupancy accommodations, with private facilities and in hotels of the categories mentioned in the respective programs. Please ask us for specific prices for people traveling alone (single basis) or in the case of three or more people traveling together.
Programs do not include pre-registration for use of rooms (‘early check in’) earlier than the usual check in time or for use after check out time of hotels and accommodations (‘late check out’).
Programs do not include meals and beverages, unless expressly mentioned otherwise.
Other Inclusions
Transportation, general admissions, guided or autonomous visits, tours and other complementary services are only included when expressly mentioned in the programs. Anything not expressly included in the respective programs is excluded.
Personal Expenses
Expenses of a personal nature of the clients/passengers, such as telephone calls, laundry, gratuities/gratuities, services requested in the room, optional tours, beverages, etc. are not included and will be at your expense and contracted under your responsibility.
旅游保险
与 Tours 360 摩洛哥签订的服务费用中不包含旅行保险。至于出国或常住地以外的任何其他旅行,强烈建议所有客户/乘客购买旅行保险,以保护他们免受因航班或其他交通工具取消、行李或其他个人物品丢失或损坏、事故或健康问题或旅行期间可能发生的任何意外事件而产生的费用。如有任何疑问,请咨询我们的销售代理。
机票
执行合同服务所需的国际或国内机票不包含在我们的任何计划中(除非另有说明)。
离境或入境税(离境税或登机税)
The programs exclude international and/or domestic departure or entry taxes. International departure or entry tax must be paid before proceeding with immigration and customs procedures. Please check with the operator with whom you are contracting international and/or domestic transportation services for current rates.
Passports, Visas and other necessary Documentation
It is the responsibility of the clients/passengers to have the correct and valid travel documentation. Tours 360 Morocco does not provide official information on visa requirements or documentation.
Baggage
On domestic flights there are minor baggage allowances. Excess baggage charges are the sole responsibility of the clients/passengers. Please consult the information provided by the airline and/or the operator with whom you have contracted the air transportation services regarding baggage allowance and extra charges for excess weight and/or number of bags.
Notification of problems and inconveniences
If any problem or inconvenience should arise during your trip, it is very important that you inform us immediately so that we can assist you in resolving it and minimize possible adverse effects. If for any reason you are unable to inform us of the problem, please inform us in writing within 30 days of arrival in your country, providing all the information you consider relevant. If possible, we will assist you in every possible way to find a solution to the problem.
Special Needs
Tours 360摩洛哥承诺尽一切努力满足任何特殊要求(例如特殊饮食、有特殊需要的人等),并在预订时告知供应商您的要求。请务必尽可能提前向我们详细传达这些特殊要求。
独立承包
客户/乘客独立发起的任何合同或安排均由其自行承担责任和费用。 Tours 360摩洛哥不会对这些安排承担任何责任或报销。
责任和范围
This website is the property of Tours 360 Morocco, who will make all necessary efforts and within its reach for the proper management and organization of reservations of programs, tours and other services offered on the website. The images shown on the site are included for illustrative purposes only and may not match, in all cases, with the places included in the programs.
Tours 360 Morocco shall not be liable for the consequences of any wrongful or negligent acts, omissions, or for the failure of one or more of the services managed by its suppliers, such as transportation, hotels, cruises, or any other activities and/or services not directly owned or controlled by Tours 360 Morocco.
Tours 360 Morocco shall not be liable in any way for any loss, injury, death or damage to persons and/or property arising out of or caused directly or indirectly by accidents related to weather, earthquakes, tsunamis, fires, breakdown of machinery or equipment, acts of government or other authorities, wars declared or undeclared, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities or any other acts, omissions, or conditions beyond our control. Neither Tours 360 Morocco nor its associates shall be liable for any additional expenses or charges arising from the liability and/or negligence of the clients/passengers contracting the services offered, nor as a consequence of the aforementioned causes.
Tours 360 Morocco shall not be liable for any loss, injury, death or damage to persons and/or property, nor for accidents that may occur when using any of the services provided by Tours 360 Morocco and/or its suppliers.