Syarat & kahanan

Penerimaan lan Pangerten

Situs web iki minangka properti saka Tours 360 Morocco, adhedhasar sah ing Ouarzazate, Maroko.

Waca syarat lan kahanan iki, sing kudu ditampa nalika kontrak layanan karo Tours 360 Morocco.

Mbalekaken kabeh pesenan lan pembayaran sing digawe karo Tours 360 Maroko, digawe liwat sembarang cara, tundhuk karo syarat lan kahanan ing ngisor iki.

Sampeyan ora kudu konfirmasi pesenan liwat situs kita lan / utawa kontrak layanan kajaba sampeyan ngerti lan setuju karo syarat lan kahanan ing ngisor iki.

Sawise nampa pembayaran sampeyan, kita bakal ngerti manawa sampeyan wis maca lan ngerti syarat lan kahanan sing ditrapake kanggo pembayaran kasebut.

Yen sampeyan duwe pitakon, hubungi kita sadurunge nggawe pembayaran lan/utawa konfirmasi.

Prices lan Currency

Rega sing dilapurake ing situs web kita ana ing Euro lan Dolar AS (kajaba nyatakake).

Reservasi lan Pembayaran

A simpenan saka jumlah padha karo 20% saka total rega informed bakal dibutuhake kanggo nerusake kanggo konfirmasi leladen Panjenengan. Imbangan final kudu ditampa dening Tours 360 Maroko ing 30 dina sadurunge tanggal rawuh ing titik wiwitan trip. Yen pembayaran saka imbangan final ora ditampa dening deadline, Tours 360 Maroko duwe hak kanggo mbatalake leladen. Pemesanan sing digawe kurang saka 30 dina sadurunge tanggal tekan ing titik wiwitan perjalanan sampeyan kudu dibayar kanthi lengkap sadurunge tanggal tekan.

Sampeyan duwe kamungkinan kanggo mbayar nganggo kertu kredit (Paypal) utawa transfer bank.

Pembayaran sing digawe nganggo kertu kredit tundhuk biaya tambahan 2,5%.

Pembayaran sing ditindakake kanthi transfer bank ora kena biaya tambahan. Tours 360 Maroko bakal njupuk minangka pembayaran kanggo layanan sing dikontrak, jumlah sing bener dikreditake menyang akun bank sampeyan tanpa biaya transfer sing dikenani biaya dening bank penerbit lan koresponden. Sembarang prabédan sing bisa kedadeyan bakal dadi tanggung jawab klien kanggo ngrampungake liwat cara pembayaran sing kasedhiya.

Reservasi Modifikasi

Yen sampeyan njaluk modifikasi saka reservasi sing dikonfirmasi, Tours 360 Maroko nduweni hak kanggo ngetrapake biaya minimal 50 € minangka biaya administratif.

Pembatalan

In case you need to cancel a confirmed reservation more than 30 days prior to the arrival date, you will be entitled to a refund of the amount paid minus a cancellation fee of €250. If you have paid less than €250, there will be no refund.

In case you need to cancel a reservation that is confirmed between 30 and 20 days prior to the arrival date, the cancellation fee will be equivalent to 25% of the total price of the contracted services.

In case you need to cancel a reservation that is confirmed between 20 and 10 days prior to the arrival date, the cancellation fee will be equivalent to 50% of the total price of the contracted services.

In case you need to cancel a reservation that is confirmed between 9 days prior to the arrival date, the cancellation fee will be equivalent to 100% of the value of the contracted services.

Refunds

Those activities and tours booked by Tours 360 Morocco as part of the services you have contracted and that cannot be carried out due to weather conditions, will be fully refunded.

This refund does not apply to cancellations due to acts of God or force majeure (war, terrorism, state of siege, natural or nuclear disasters, epidemics, quarantine, customs or medical regulations, fire, labor disputes or strikes, etc.).

Ing kasus kontrak program lelungan, ora ana hak kanggo mbayar maneh kanggo layanan sing kalebu lan/utawa dikontrak sing ora digunakake sajrone wektu kasebut kanthi keputusan klien / penumpang, kayata biaya penginapan, rental mobil, tur, lsp.

Variasi saka prices

Kabeh prices tundhuk owah-owahan lan variasi. Yen ana fluktuasi rega, tarif, pajak utawa barang liyane sing mengaruhi sebagian utawa kabeh rega layanan sing dikontrak, Tours 360 Morocco bakal ngandhani sampeyan babagan variasi utawa fluktuasi kasebut ing ngarep.

Owah-owahan lan / utawa variasi rega sing asale saka alasan sing dituduhake ing paragraf sadurunge kudu dibayar dening klien / penumpang sadurunge wiwitan layanan sing dikontrak.

Situs web

The information contained in our website is basically informative and illustrative of the services we offer, and may eventually contain errors or involuntary omissions, arising during the loading of such information. Tours 360 Morocco is not responsible for any such errors, omissions or failure to update such information.

Changes and Cancellations

Amarga kasunyatan manawa reservasi umume ditindakake luwih dhisik, mula bisa uga kudu owah-owahan utawa modifikasi layanan sing dikontrak. Ing kasus kaya mengkono, sampeyan bakal diwenehi kabar bab owah-owahan kuwi ing rega, rute, itinerary, hotel, transportasi, etc Yen variasi utawa modifikasi kuwi njedulake sembarang nyaman sing ndadekake ora bisa nggunakake layanan dikontrak, sampeyan ora bakal kapekso kanggo pindhah ahead karo leladen lan sampeyan bakal anduweni hak kanggo mbalekaken jumlah mbayar.

Tours 360 Morocco reserves the right to change and/or cancel confirmed reservations due to security related issues, adverse weather conditions or other operational issues. You will be notified of such changes as far in advance as possible. If changes to confirmed reservations cause you any inconvenience that makes it impossible for you to use the contracted services, you will not be obliged to proceed with the reservation and you will be entitled to a refund of the amount paid.

Tours 360 Maroko, karyawan, kolaborator lan/utawa perusahaan sing gegandhengan ora diwajibake menehi ganti rugi nalika modifikasi utawa pembatalan ditindakake amarga tumindak Gusti Allah utawa force majeure (perang, terorisme, negara pengepungan, bencana alam utawa nuklir, epidemi, karantina, adat istiadat utawa peraturan medis, kebakaran, serangan tenaga kerja, lan liya-liyane). Ora ana tanggung jawab saka Tours 360 Morocco lan / utawa kolaborator lan / utawa karyawan lan / utawa perusahaan sing gegandhengan kanggo masalah sing disebabake kegagalan teknis, telat utawa pembatalan penerbangan, utawa kanggo owah-owahan lelungan amarga alasan kesehatan utawa safety saka klien / penumpang.

Akomodasi lan Jajanan

In all cases the prices of the tours and programs are calculated using double occupancy accommodations, with private facilities and in hotels of the categories mentioned in the respective programs. Please ask us for specific prices for people traveling alone (single basis) or in the case of three or more people traveling together.

Programs do not include pre-registration for use of rooms (‘early check in’) earlier than the usual check in time or for use after check out time of hotels and accommodations (‘late check out’).

Programs do not include meals and beverages, unless expressly mentioned otherwise.

Other Inclusions

Transportation, general admissions, guided or autonomous visits, tours and other complementary services are only included when expressly mentioned in the programs. Anything not expressly included in the respective programs is excluded.

Personal Expenses

Expenses of a personal nature of the clients/passengers, such as telephone calls, laundry, gratuities/gratuities, services requested in the room, optional tours, beverages, etc. are not included and will be at your expense and contracted under your responsibility.

Travel Insurance

No travel insurance is included in the cost of the services contracted with Tours 360 Morocco. As for any other trip abroad or outside your usual place of residence, it is highly recommended that all clients/passengers take out travel insurance to protect them against charges for cancellation of flights or other means of transportation, loss or damage of luggage or other personal effects, accidents or health problems, or any fortuitous event that may arise during your trip. Please consult our sales agent if you have any doubts.

Air Tickets

International or domestic air tickets necessary to carry out the contracted services are not included in any of our programs (unless otherwise stated).

Departure or entry taxes (departure tax or boarding taxes)

Program kasebut ora kalebu pajak keberangkatan utawa entri internasional lan/utawa domestik. Pajak mangkat utawa mlebu internasional kudu dibayar sadurunge nerusake prosedur imigrasi lan bea cukai. Mangga dipriksa karo operator sing sampeyan kontrak layanan transportasi internasional lan/utawa domestik kanggo tarif saiki.

Paspor, Visa lan Dokumentasi liyane sing dibutuhake

Tanggung jawab klien / penumpang duwe dokumentasi perjalanan sing bener lan valid. Tours 360 Maroko ora menehi informasi resmi babagan syarat visa utawa dokumentasi.

bagasi

On domestic flights there are minor baggage allowances. Excess baggage charges are the sole responsibility of the clients/passengers. Please consult the information provided by the airline and/or the operator with whom you have contracted the air transportation services regarding baggage allowance and extra charges for excess weight and/or number of bags.

Notification of problems and inconveniences

Yen ana masalah utawa rasa ora nyaman nalika lelungan, penting banget yen sampeyan ngandhani langsung supaya bisa mbantu sampeyan ngrampungake lan nyuda efek samping. Yen ana alesan sampeyan ora bisa ngandhani masalah kasebut, hubungi kita kanthi nulis sajrone 30 dina sawise teka ing negara sampeyan, nyedhiyakake kabeh informasi sing sampeyan anggep cocog. Yen bisa, kita bakal nulungi sampeyan ing kabeh cara kanggo nemokake solusi kanggo masalah kasebut.

Kabutuhan Khusus

Tours 360 Morocco undertakes to make every effort to meet any special requirements (e.g. special diets, people with special needs, etc.) and to inform the suppliers of your request at the time of booking. It is important that you communicate these special requirements to us in detail and as far in advance as possible.

Independent Contracting

Any contracting or arrangements that clients/passengers initiate independently are at their sole responsibility and expense. Tours 360 Morocco will not assume any liability or reimbursement with respect to these arrangements.

Liability and Scope

This website is the property of Tours 360 Morocco, who will make all necessary efforts and within its reach for the proper management and organization of reservations of programs, tours and other services offered on the website. The images shown on the site are included for illustrative purposes only and may not match, in all cases, with the places included in the programs.

Tours 360 Morocco shall not be liable for the consequences of any wrongful or negligent acts, omissions, or for the failure of one or more of the services managed by its suppliers, such as transportation, hotels, cruises, or any other activities and/or services not directly owned or controlled by Tours 360 Morocco.

Tours 360 Morocco shall not be liable in any way for any loss, injury, death or damage to persons and/or property arising out of or caused directly or indirectly by accidents related to weather, earthquakes, tsunamis, fires, breakdown of machinery or equipment, acts of government or other authorities, wars declared or undeclared, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities or any other acts, omissions, or conditions beyond our control. Neither Tours 360 Morocco nor its associates shall be liable for any additional expenses or charges arising from the liability and/or negligence of the clients/passengers contracting the services offered, nor as a consequence of the aforementioned causes.

Tours 360 Morocco shall not be liable for any loss, injury, death or damage to persons and/or property, nor for accidents that may occur when using any of the services provided by Tours 360 Morocco and/or its suppliers.